Privacy policy

Last updated: October 10, 2025

1. General Information

Protecting your personal data is important to us. This Privacy Policy explains what data we collect and how we use it.

2. Responsible Entity

Névoa Zurich
c/o Chloé Arbenz
Uetlibergstrasse 77
8045 Zürich, Switzerland
Email: nevoa.zurich@gmail.com

3. Data Collection and Use

We only collect personal data necessary to process your order — such as name, address, and email.
These details are used solely for order fulfillment, delivery, and communication regarding your purchase.

4. Data Sharing

We only share data with third parties when necessary to complete your order, for example:

• Shopify, to operate our online store

• Payment providers (e.g. Stripe, PayPal, Shopify Payments)

• Swiss Post, for shipping your order

No data is shared or sold for other purposes.

5. Newsletter

If you subscribe to our newsletter, we will use your email address to send updates and news about Névoa. You can unsubscribe at any time using the link in the email or by contacting us directly.

6. Cookies and Analytics

Our website uses cookies to improve your browsing experience and to collect anonymous usage statistics. You can disable cookies in your browser settings at any time.

7. Your Rights

You have the right to request access to, correction, or deletion of your personal data at any time. Contact us at nevoa.zurich@gmail.com for such requests.